Wine Delivery UK
Your delivery options
Standard Next Working Day Delivery
Benefit from next (working) day delivery when you order before 11AM. Orders placed after 11AM will be dispatched the following day, on a next-day service (e.g. an order placed at 3pm on Monday will be dispatched Tuesday for delivery on Wednesday).
We offer free delivery, Monday to Friday (excluding bank holidays) on all orders of £100 or more.
For orders under £100, delivery is charged at £9.95 for all UK Mainland post codes.
When you place your order, you can add additional delivery instructions to your order to help your delivery without problems or delay. Simply fill in the box titled ‘ORDER NOTES INC DELIVERY INSTRUCTIONS’ during checkout. You can find this box at the bottom of the checkout page.
Timed Delivery
Whilst our standard service does not guarantee delivery before a certain time, it does allocate an hour window which is sent to you in a notification. We also offer the additional premium service of delivery before 10:30AM or before 12 midday. To take advantage of this service please email us for a quote.
Saturday Delivery
Couriers do not deliver on weekends as part of the standard service, however, we can offer the option for delivery of your wine on a Saturday for a fee of £13 for each case of 12 bottles. To take advantage of this service please email us.
Managing your delivery with DPD
After you’ve placed an order with Wanderlust Wine and received a text or email notification from DPD regarding your delivery, click the link on the notification or visit DPD’s website to track your parcel: https://track.dpd.co.uk/. Simply enter your Parcel Number and check your order status. From there you can also manage your DPD delivery with the following options:
I want to pick-up my order at my local DPD pickup point
With DPD Pickup, you may choose to have your order delivered to the nearest DPD Pickup point, which you can find here. Simply follow the instructions from the text and/or email notification you’ve received from DPD and instruct to have your order diverted to a local DPD Pickup point of your choice.
I want my order to be left in a safe place
Following the DPD notification you received via text and/or email, or using your Reference Parcel Number in DPD tracking, you can give DPD permission to leave your order to a safe place at your house. Choose ‘Safe place’ from the list of options you receive in your DPD notification and add a drescription of your safe place for the driver to leave your parcel.
I want my order delivered to my neighbour
If you are not going to be in when your order is scheduled for delivery, an option available is to get it delivered to a neighbour of your choice. Simply follow the instructions from the text and/or email notification you’ve received from DPD, then select the ‘Deliver to neighbour’ option and add their address for the delivery.
I want to add delivery instructions
Your home may be difficult to find even if the address is correct. If you think that adding additional delivery instructions for the driver may be useful, you can do so by following the instructions in the text or email notifications you received from DPD, or from the DPD tracking page using your parcel number. If you do not have a DPD tracking number, email us and we will help you.
I want to change my delivery address
If you wish to change the delivery address before your order has been delivered, this can easily be done using your DPD Parcel Number or following the text or email instructions DPD sent you. Select ‘Change address’ from the list of options and add the new address to deliver your order to.
I want to change my delivery date
It is possible that the delivery date doesn’t fit your schedule. For these occasions, DPD allows you to simply change the date of your delivery to a day that works for you. In the DPD tracking page, enter your Parcel Number, choose ‘Change delivery date’ in the listed options, and select the date for your delivery.
I want to provide contact details for my delivery
In the event that you wish to provide additional contact details, you can do so by accessing your DPD order using your Parcel Number and selection the option “Provide contact details”. From there you can simply add a phone number or email address to help DPD communicate with your regarding your delivery.
What if I have an offshore shipping address
If you have an offshore address the standard delivery charges will be:
Offshore delivery charge: £23.00*
(*Payable for addresses that incur a DPD remote location fee, for example, The Highlands, Scotland. )
Delivery FAQS
Here are our answers to the most frequently asked questions about our wine delivery. If you have other questions or need help tracking your order delivery with DPD, please do not hesitate to call us at 02034885258 or email hello@wanderlustwine.co.uk and we will be happy to assist you.
When will my order be delivered?
The standard DPD delivery service runs between Monday – Friday, from 9am – 5pm. If you place your order by 11am, you will receive it the next working day. Once your wines are on the way, DPD will send you an SMS or email with a convenient one-hour delivery window so you know exactly when to expect your parcel.
What is my DPD Parcel Number?
After you placed you order, you should expect a text or email notification from DPD on the day of delivery. If you have not received a notification, please check your order confirmation to ensure that you entered your contact information correctly. Contact us to let us know if you cannot find your DPD Parcel Number.
What happens if I miss both delivery attempts from DPD?
DPD will attempt to deliver your order twice, sending you notifications by text/email to keep you informed and allow you to add instructions for the delivery. In the event that you miss both delivery attempts and do not reply to DPD’s notifications, your order will be returned to us. To schedule another delivery attempts and cover for the additional courier costs, we will charge another £9.95 shipping fee.
Where is my parcel if I can't locate it?
If your DPD tracker shows that your order was successfully delivered but you cannot locate your parcel, we encourage you to check for the photography taken by your driver at the time of delivery. This may help you locate your parcel and collect it. If you are not able to locate it, please email us and we will investigate the issue with DPD and arrange for the delivery of your order as rapidly as possible.
Why did DPD leave a card instead of my parcel?
If your DPD driver left a card instead of your wine order, it is because they were not able to deliver your order. Using the Reference Number on the card they’ve left, you can choose one of the options in the Manage my delivery with DPD section to arrange for another delivery.
Wine delivered to your door, anywhere in the UK
Shop online and have your order delivered to your door at ease! With a large range of delivery options and hundreds of wines to choose from, it’s never been easier to explore new wines and regions and of course enjoy your favourites again. We’re delighted to offer wine delivery UK wide so that you can get our organic, sustainable wines made by independent producers delivered to your door on a next day delivery service (UK mainland postcode only).
BROWSE & FILL YOUR BASKET
Take your time to browse our wines and stories of the winemakers before choosing your final selection. Once you’ve made your selection, go to checkout.
PLACE YOUR ORDER
Checkout on our website, adding any delivery instructions you may want. It will be boxed and dispatched and routed to your local area for delivery as per the delivery schedule.
WINE DELIVERY TO YOUR HOME
You will recieve text and email notifications of your wine delivery so you have an approximate window. You can also give instructions to leave it in a safe place, neighbour or reschedule.
LOOKING FOR WINE GIFTS?
You can also buy wine gifts and have them delivered. Simply place your order, enter the delivery address and leave a personalised message to the recipient!
Click here to visit our online shop and place your order for next-working-day delivery*
*Next working day delivery applies to order placed before 11am and UK mainland postcode only.
